Download Communication Skills in Practice: A Practical Guide for by Diana Williams PDF

By Diana Williams

This article goals to teach the health care professional easy methods to improve communications abilities. the 1st part bargains an outline of the verbal and non-verbal behaviours that represent communique. Later sections take care of scientific communique contexts. The booklet is meant for speech therapists, healthiness viewers, basic practitioners, physiotherapists, occupational therapists and different execs who supply well-being care.

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A review of how the NHS manages and protects client information used for non-clinical purposes was carried out by a committee chaired by Dame Fiona Caldicott. Its report in 1997 made a number of recommenda­ tions for improving confidentiality and ensuring that access to personal health data was strictly on a need to know basis. Caldicott guardians have been appointed in all NHS organisations with the remit to oversee the safeguarding of confidentiality. The role is mainly advisory but the guard­ ian may help in the implementation of improvements.

Record the actions you have taken in preparing the client for discharge. This might in­ clude: ° enquiries to other agencies regarding support for the client on discharge ° informing relevant agencies regarding the client’s on-going needs 66 WRITING SKILLS IN PRACTICE ° making referrals to other services ° discussions with the client, family and carers. The referrer, general practitioner and any other key agencies involved with the client will need to know that your involvement is now completed.

Use and protection of client information 3. Access to health records 4. Retention of health records. 1. Accountability A health record is a document that contains information about the physical or mental health of an identified individual, which has been made by or on behalf of a health professional in connection with the care of that individ­ ual (Data Protection Act 1998). Although the majority of records are pa­ per based (manual records), there are an increasing number of computer-based notes (electronic records).

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