By Thomas Klikauer (auth.)
Uniquely, this booklet positions conversation contained in the old improvement of labor and administration and exhibits how this improvement has resulted in the instrumental use of verbal exchange, educated by way of the excellence among those that deal with and people who are controlled and directed in the direction of the keep watch over and approach integration of the workers.
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Extra resources for Communication and Management at Work
In short, critical theory is neither antiMarx nor Marxian but a further development of this earlier set of ideas in order to understand the changing character of today's working and sociallife regimes. Apart from the failure of much of contemporary Marxist analysis to include the developments of the 20 th century, in other respects a theory of capitalist modernisation developed by means of a theory of communicative action does follow the Marxian model (Habermas 1997:375). As much as communication in modern society and today's workplace cannot solely be understood in classical or orthodox Marxian explanations, it has to be understood as an extension of it.
3 Three Core Perspectives of Meta-Communication Perspective Description semantic and construction how is a message constructed and conveys a desired meaning; how accurately can a message of communication be transmitted; how effectively does a received meaning affect conduct. 40 technical and transmission reception and appropriation The focus of Communication and Management at Work - seen through the three elements of the well-known communication theorists (Shannon & Weaver 1949; Thompson 1990; Wood 2004) - is not about the first aspect.
Marcuse saw domination as a key to unlocking the world of work. In our society, according to Marcuse, any positive social transformation of work is prevented by domination. Ever since the event of capitalism, domination - Max Weber's term was Herrschaft - has remained one of the dominant features of work regimes. 103 The suppression of the individual occurs via the acceptance of hierarchical structures as a universal concept. Inside this universal acceptance, domination has an external and an internal component.